ZenBusiness Review

Overall Ranking: #4
ZenBusiness makes starting a business easy from start to finish. They use technology and automated processes to give entrepreneurs a fast and simple way to form a business. This, along with its worry free services and 100% accuracy guarantee, is why ZenBusiness is a standout choice for business formation. After reading this ZenBusiness review, don't forget to take a look at our side-by-side comparisons of the best LLC services.
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How Much is ZenBusiness?

Basic filing service and support is included in every one of the ZenBusiness LLC formation plans. The plans and services were created to provide different options to match your unique needs. The ZenBusiness price points can be summarized as follows:

  • Starter ($49 + $199/yr after 1st year): Preparation and filing of formation documents with state, name availability search, and Statement of Organization.
  • Pro ($199/yr): Starter package + Worry Free Compliance (more on this neat feature below and rush filing service).
  • Premium ($299/yr): Pro package + domain, business website and business email.

Speed

You can jump to the very front of the ZenBusiness processing queue with Rush filing. For an additional $99, ZenBusiness will process your paperwork in 1-3 business days. Please note, this is not the timeframe it takes the state to process the paperwork filed by ZenBusiness.

Ease of Use

One of the best features of ZenBusiness is the ease of use. The online order form is intuitive and self populating based on previous answers.

Neat Feature #1: Worry-Free Compliance

Business compliance is something you’ll need to stay on top of if you want to keep your company running. If you fail to file your annual report on time or miss other important deadlines, you could get hit with expensive fines, risk increased liability, and fall out of favor with the State. With ZenBusiness Worry-Free Compliance, keeps track of those deadlines for you to provide the peace of mind you need to focus on the more fulfilling parts of running a business.

Neat Feature #2: Business Bank Account

ZenBusiness has partnered with LendingClub to provide customers with access to a discounted banking service created specifically for small businesses and startups.

Neat Feature #3: CPA Assessment

All ZenBusiness customers receive a free, worry-free accounting and tax assessment from a licensed CPA to determine their bookkeeping, accounting, and tax needs. A short assessment is completed after your purchase and is followed with helpful resources and no-obligation recommendations based on factors like the size, structure, revenues, and cost structure of your business.

Neat Feature #4: Business Tax Prep and Filing

A licensed CPA prepares, reviews and files the year-end taxes for your business.

Customer Support

Customer Support is mainly provided via online chat. Customers can also call 844-493-6249 during regular business hours (Mon-Fri, 8am-7pm CST)

Attorney Support

ZenBusiness does not provide attorney support or legal advice. This means their service is not a substitute for an attorney.

Focus on Business Formations

ZenBusiness focuses on business formations and keeping your business in compliance. For us, this is a positive as we prefer the business be created by formation specialist rather than a legal form preparer.

ZenBusiness Reviews and Testimonials

ZenBusiness has an “excellent” rating from TrustPilot. 87% of their over 6,800 trustpilot reviews are 5 out of 5 stars (95% are 4 stars or better). The most impressive part is that they respond to and address negative reviews!

Refund Policy

ZenBusiness provides a 60-day money back guarantee. If you wish to cancel a subscription or add-on service, just contact customer support within 60 days for a full refund less any state or other third-party fees. After 60 days, ZenBusiness can cancel your subscription or service but no refunds will be issued.

In Business Since

ZenBusiness was founded in 2015, which makes them a relative newcomer to the business formation industry.

History

Two out of the five founders had high level experience with HomeAway. Ross Buhrdorf was the founding CTO of HomeAway and Shanaz Hemmati was the Global VP of Information Systems for HomeAway.

Negative Factors

The biggest negatives we uncovered are (1) the recurring fee structure and (2) the length of time it takes to create your business via the starter package. Lastly, ZenBusiness does not offer a Company Book/Kit. A Company Kit (a glorified binder) is a relic of the past, but if you are one of the few that still wants a special binder to keep the formation paperwork, you’ll have to source one yourself.

Conclusion

ZenBusiness is a great choice for new business owners that desire support after formation. They are dedicated to exceeding customer’s expectations as evidenced by their responsiveness to their client reviews.

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TrustPilot Reviews
"This was the easiest and the most productive (and quick!) way to get my LLC. I am very happy with ZenBusiness. I would refer you in a heartbeat."
-Daniele
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