LegalZoom's prices tend to be on the high end, but still far less than what an attorney would charge. Here are the prices for their most popular services:
LegalZoom allows its members to choose from 6-month plans or 12-month plans, which gives it a unique point of difference when compared to most other prepaid legal plan providers. Personal plans start at $9.99/month for 12 months, or $11.99/month for 6 months. Business Advisory Plans start at $31.25/month for 12 months, or $36.00/month for 6 months. See our full review of the LegalZoom legal plans.
LegalZoom has invested heavily in technology and customer support. LegalZoom is highly rated due to its ease of use. LegalZoom uses easy to understand questionnaires to gather the necessary information from you and they have a support staff that can help along the way.
LegalZoom allows you to check the status of your order online anytime. This is a great feature. If you need to talk to a live person, you have to call or email during business hours (Monday through Friday 6:00am to 7:00pm PST).
If you need to speak with an attorney, LegalZoom now offers assistance in getting you in touch with an attorney in your area.
LegalZoom does not offer as much state specific information on its website as some of the smaller more specialized competitors. They do offer monthly subscriptions that provide you with access to an attorney in your area.
LegalZoom provides a satisfaction guarantee (you can see it in full by clicking the link). If you are not satisfied with their services, you can contact them and they will correct the situation, provide a refund or offer credit that can be used for future LegalZoom orders.
Unlike some of their competition, LegalZoom does not specialize on one kind of form. However, they are large enough and have enough resources that the quality of their product does not suffer as much as we would have thought.
At the time fo this LegalZoom review, they had 58 complaints filed with the Better Business Bureau. At first we thought this was too many complaints. However, after further review, it appears that the number of complaints has a direct relationship to the total number of customers and LegalZoom is not proportionately different than their competitors.
In Business Since
LegalZoom has been in business since 2001. In the online legal form industry this is a long time.
LegalZoom's website is protected by Trustwave's Trusted Commerce Program.
LegalZoom now offers a a variety of monthly subscriptions options to its customers. The plans come in individual and business categories. Pricing starts at $9.99/month. To see more on pricing and benefits you can visit our review of LegalZoom Prepaid Legal Plans.