LegalZoom Review 2017
We reviewed and ranked LegalZoom for trademarks (#1), online wills/estate planning documents (#3), divorce forms (#4), and business formations (#4).
|Category||Ranking||Link to Website||Who is the Best?|
|Trademarks||#1||LegalZoom Trademarks||Trademark Rankings|
|Estate Planning||#3||LegalZoom Wills||Estate Planning Rankings|
|Divorce Forms||#4||LegalZoom Divorce Forms||Divorce Rankings|
|Business Incorporations/LLCs||#4||LegalZoom Incorporations||Business Formation Rankings|
LegalZoom’s prices are on the high end, but still far less than what an attorney would charge. Our reviews show that LegalZoom is not alone at the high end of the price scale. Many of the best national providers charge roughly the same price.
Ease of Use
LegalZoom has invested heavily in technology and customer support. LegalZoom is highly rated due to its ease of use. LegalZoom uses easy to understand questionnaires to gather the necessary information from you and they have a support staff that can help along the way.
For customers that wish to purchase legal forms online, ease of use is an important feature and other online form companies should take notice.
LegalZoom allows you to check the status of your order online anytime. This is a great feature. If you need to talk to a live person, you have to call or email during business hours (Monday through Friday 6:00am to 7:00pm PST).
If you need to speak with an attorney, LegalZoom now offers assistance in getting you in touch with an attorney in your area.
State Specific Info
LegalZoom does not offer as much state specific information on it’s website as some of the smaller more specialized competitors. They do offer a new plan (for a fee) that provides you with access to an attorney in your area.
Unlike some of their competition, LegalZoom does not specialize on one kind of form. However, they are large enough and have enough resources that the quality of their product does not suffer as much as we would have thought.
LegalZoom has 58 complaints filed with the Better Business Bureau. At first we thought this was too many complaints. However, after further review, it appears that the number of complaints has a direct relationship to the total number of customers and LegalZoom is not proportionately different than their competitors.
LegalZoom provides a satisfaction guarantee (you can see it in full by clicking the link). If you are not satisfied with their services, you can contact them and they will correct the situation, provide a refund or offer credit that can be used for future LegalZoom orders.
In Business Since
LegalZoom has been in business since 2001. In the online legal form industry this is a long time.